Comment 110427

By SoBiHamilton (anonymous) | Posted March 23, 2015 at 11:40:26 in reply to Comment 110419

Riders are free to cycle outside of the service area, including locking a bike using the hold feature in order to run errands with no penalty. The out of area fee is for users who lock a bike outside of the service area and leave it (because of the operational cost to fetch bikes from afar).

Compared to the dock based systems such as in Toronto (where there is no way to stop outside of the service area - even for a coffee break), Hamilton's system is much more flexible.

We would love to hear your specific feedback about service areas and pricing - please drop us a line at help@sobihamilton.ca so we can include your ideas in future expansion discussions.

Thanks!

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