Comment 110461

By roadrash (registered) - website | Posted March 24, 2015 at 12:09:17 in reply to Comment 110425

This brings up a very interesting point: While HBSI is a local company, all of the interactions with the web site and mobile apps - specifically, signing up and providing user information - are via a sub-domain of the Social Bicycles Inc. corporate infrastructure. That puts HBSI in direct violation of the federal PIPEDA privacy rules in Canada. That data must be held in a jurisdiction that is governed by Canadian privacy laws, and users must also be assured of those rights in the Privacy Agreement as agreed to by the consumer - HBSI appears to fail on both counts here.

That becomes especially worrisome when taken in context of the section of the Privacy Agreement that states that GPS data may be held - and associated with personal information - indefinitely.

Fortunately, it is easy to register a PIPEDA complaint online. I would suggest the easiest way to get HBSI to modify their data retention policies to be more palatable would be for as many concerned citizens as possible to fill out the form at:

It only takes a minute or two, and will be hard for HBSI to ignore.

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