Comment 51886

By Robert D (anonymous) | Posted November 18, 2010 at 21:04:41

This was the part that struck me the most:

"In some cases the issue of a low score was an incomplete application."

It seems to me that many of the vendors are elderly, or don't speak English as their first language. Should the city not have made an effort to go to these vendors and talk to them to get the additional information instead of issuing a rejection letter and putting the burden on the vendor to understand the appeals process?

I know it doesn't seem too difficult to us, as sophisticated computer-saavy urbanites, but to Julia Serna, or that elderly couple that sells apples, and many of the other vendors, this process is complicated and confusing.

If we learned anything from Al Gosling (elderly man in Toronto who was evicted by Toronto Community Housing, forced onto the streets, and eventually died in Hospital) it's that we can't expect the most vulnerable in our society to be able to respond to requests in the same way as we expect the more affluent.

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