Comment 90447

By H+H (registered) - website | Posted July 25, 2013 at 09:36:55

Every single architect, small, private, developer, and independent business owner has told me of the problems they have faced trying to get things done through City Hall. Every. Single. One.

This either says I'm talking to too many complainers, or it indicates a pattern of behaviour on the part of the City Planning Department. I'm all for standards that enhance our quality of life through our built environment, including health and safety, but you really have to wonder why all the stories are the same. I'm not encouraging lowering our standards and accepting anything so long as it is investment, but I do think we need to figure out how to maintain high standards, promote investment, and achieve both as efficiently as possible.

In a town that claims "Open for Business", I really wonder if they have tried doing any "mystery shopping" to test what the experience really is like. They should. And surveying people is a non-starter because people are hesitant to complain as it may make the next project even harder to do.

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